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Testing your 4escape instance

Updated over 3 months ago

We strongly recommend that you carry out a number of tests before going live by creating a customer file with your personal email address.
You should check this entry for each test.

PAYMENT + EMAIL TEST

By making a booking from the online calendar, you can test :


- that the online payment is working correctly (you will be able to reimburse yourself from your bank interface)
- Sending AND receiving the booking confirmation email
- the content of the transactional email and modify it from your emailing platform if necessary.

If you have created a workflow for each room and associated its template, you can click on the booking form in the general schedule and then on "Actions > Move booking".
Select another room, then from this new booking click on the "Session" tab and then on "Send booking confirmations":

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TEST SEND QUOTE

From the same booking, click on the booking form in the general schedule and then on the order number to access to the order.
Click on "Send by email" to send the quote by email:

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TEST PAYMENT LINK

From the order and the "Payments" tab, create a payment request and send it:

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You can leave the "Minutes and expiration" part to 0 if you want the link to never expire. However, if you want the link to work only for 1h, for exemple, you should write 60 (60 minutes) on this part.

Times and delays are always written in minutes.

TEST THANK-YOU EMAIL

From the booking form and the "Game session" tab, click on "Send thank-you emails" all the way down on the screen:

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CHECK COMPANY INFORMATION ON TEMPLATES

To check your company information that will appear on the Quote, Credit note, Invoice and Payment receipt templates that the client will receive, you can go to:

Profile > Settings > Templates, by clicking on the pencil on the right you will be able to access to the Template.

On the one hand, you can verify the informations on the Footer part: Company name, SIRET number, ABN, Code APE, email, telephone number, etc..

On the other hand, if you click on the "Body" tab, you can verify your logo, signature and body of the template.

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