Do you want to send an email to customers who have not been able to share the payment?
When creating your workflow, you will need to provide the following information:
When is the sharepay:order:timeout event triggered?
Download and use our examples
Depending on your emailing platform, use the following information to get you started:
Mailjet
Subject: Failure of your request at #{{var:organization.name}}`
File: Download the example to import
Help: How to install a template on Mailjet
Sendinblue
Subject: Failure of your request at %ORGANIZATION_NAME%`
File: Download the example to import
Help: How to install a template on Sendinblue